Privacy Policy

BMA AI is a service operated by Travelcafe Travel and Visa Services, the registered business behind this website.

This Privacy Policy explains how we (“we”, “us”, “our”) collect, use and protect information. It covers:

this website, buildmyapp.co.in, and enquiries you send us through it;
Kitchen Copilot AI, our WhatsApp assistant for cloud kitchens and restaurants;
Athena Content‑Ops, our service for podcasters, influencers and YouTube creators; and
CarryPorter, our peer-to-peer travel-carrying marketplace connecting verified travellers and senders.

1. Information we collect

Information you give us directly

When you submit our contact form, book a call, or email us, we collect what you choose to send:

Your name
Your email address
Your phone number, if you provide it
The type of project you select
Anything you write in the message field

Information collected automatically

Our hosting provider records standard technical information when a page is served, such as your IP address, browser type, device type, the page requested, and the time of the request. This is used for security and to keep the site running.

Cookies and advertising tracking: this website uses the Meta Pixel, a small piece of tracking code from Meta (Facebook and Instagram). It records that you visited a page on this site and reports it to Meta, and it may set cookies in your browser. We use it to measure how well our advertising works and to reach people who have shown interest in what we do. It is active on every page.

You can limit this. Your Meta ad preferences control how your activity is used for advertising, and most browsers let you block third-party cookies or send a “Do Not Track” signal. Browser extensions that block trackers will also stop the pixel.

Information collected through Kitchen Copilot AI

Kitchen Copilot AI is our AI assistant for cloud kitchens and restaurants, delivered over WhatsApp. If you subscribe to it, we collect and process:

The messages you send to the assistant, and the replies it sends you
Your WhatsApp phone number and display name
Business information you choose to share — for example your menu, dish and ingredient costs, supplier prices, expenses, and details about your kitchen and its location
Images you send, such as photos of dishes, menus, bills or receipts
Basic subscription and billing records

Please do not send the assistant anyone else's personal information, or anything more sensitive than the service needs to help you.

2. How we use your information

We use the information above only to:

Reply to your enquiry and discuss your project
Prepare a scope and quote for work you have asked about
Deliver and support services you engage us for
Keep records required for accounting and tax
Maintain the security and reliability of our website
Measure how well our advertising performs (see the Meta Pixel, above)

How we use Kitchen Copilot AI data

To answer you. Your messages and the business context you have shared are used to generate replies, advice, costings and advertising creative.
To remember your business between conversations, so you don't have to re-explain your menu and costs every time.
To run and improve the service — diagnosing faults, and reviewing where the assistant gives poor answers.
To manage your subscription and provide support.

To generate replies, the contents of your messages are sent to the third-party AI model providers listed in section 4. We do not use your business data to train our own models.

We do not sell your personal information. Apart from the advertising measurement described above, we do not share it with advertisers, and we will not add you to a marketing list without your consent.

3. Legal basis for processing

Where data protection law requires a legal basis, we rely on: your consent when you voluntarily submit a form; performance of a contract when we are delivering work for you; and our legitimate interest in operating and securing our website and responding to business enquiries.

4. Third-party services we use

We use a small number of third-party services to run this website. Each has its own privacy policy, and your data is handled under their terms as well as ours.

Meta (Facebook / Instagram) — the Meta Pixel on this website reports page visits to Meta so we can measure our advertising. See Meta's Privacy Policy.
WhatsApp (Meta) — Kitchen Copilot AI is delivered through WhatsApp, so your conversation with the assistant also passes through WhatsApp and is governed by WhatsApp's own privacy policy.
Google Cloud (Firestore) — stores Kitchen Copilot AI conversations, the business details you share, and any images you send. Data is encrypted in transit and at rest by Google Cloud.
OpenAI — Kitchen Copilot AI is powered by OpenAI. The contents of your messages are sent to OpenAI to generate replies. See OpenAI's Privacy Policy.
TRANSCRIPTION VENDOR — REPLACE BEFORE PUBLISHING — Athena Content‑Ops uses this service to transcribe and analyze episode audio/video you send us, in order to generate clips, captions, and content suggestions.
DigiLocker — used to verify your identity (KYC) when you sign up as a traveller or sender on CarryPorter.
Razorpay — processes payment for the Kitchen Copilot AI subscription (₹999/month), and, in addition, powers the CarryPorter in-app wallet, including tracking traveller earnings and processing withdrawals. Razorpay receives your payment details — for example your card, UPI or bank information — directly from you to take a payment or process a withdrawal; we do not see or store this ourselves. See Razorpay's Privacy Policy.
Web3Forms — delivers contact-form submissions to our email inbox. Your form contents pass through their service.
Netlify — serves this website and keeps standard server logs.

Some of these providers are outside India and your information may be processed abroad. Where that happens we rely on the provider's own safeguards and contractual terms.

5. Athena Content‑Ops — episode files you send us

If you use Athena Content‑Ops, you send us your raw episode audio or video file (currently via Google Drive, WeTransfer, or email — not uploaded directly through this website). This file may contain your voice, guest voices, and any content discussed in the episode.

We use this file solely to generate your content package (clip suggestions, captions, titles, and related materials). We do not use your episode content to train our own or any third party's AI models.

Your episode file is deleted immediately after your content package is delivered to you. We do not retain a copy after that point.

6. CarryPorter — identity verification and wallet data

To use CarryPorter as a traveller or sender, you must complete identity verification (KYC) through DigiLocker. This may involve sharing government-issued ID documents and related personal details.

Your KYC documents are retained for as long as your CarryPorter account remains active. If you close your account, we will delete this data within RETENTION PERIOD AFTER CLOSURE — REPLACE BEFORE PUBLISHING of closure, except where we're required to retain records for legal, tax, or regulatory reasons.

If you use the in-app wallet, your earnings, transaction history, and withdrawal details are processed through Razorpay. We do not store your full payment or bank details ourselves.

CarryPorter also involves sharing trip and item details (such as routes, dates, and item descriptions) with the other party in a transaction, so they can coordinate with you. Do not include sensitive personal information in these details beyond what's necessary to complete the delivery.

7. How long we keep your data

We keep enquiry emails for as long as needed to respond and for a reasonable period afterwards in case you get back in touch. Records relating to paid work are kept for as long as accounting and tax law requires. You can ask us to delete your enquiry at any time.

Kitchen Copilot AI: your conversation history and business details are kept for as long as you are a subscriber, because the assistant needs them to stay useful. If you cancel, you can ask us to delete them and we will, except for billing records we are legally required to keep. You can ask for deletion at any time, even while subscribed — the assistant will simply start over.

8. How we protect your data

This site is served over HTTPS. Kitchen Copilot AI data is stored in Google Cloud Firestore, encrypted in transit and at rest, with access restricted to the people who operate the service. Access to the inbox that receives website enquiries is likewise limited to people who need it.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take reasonable steps to protect your information.

9. Your rights

You can ask us to:

Tell you what personal data we hold about you
Correct anything that is wrong
Delete your data, where we are not required to keep it
Stop using your data for a particular purpose
Send you a copy of the data you gave us

Email info@buildmyapp.co.in and we will respond within 30 days. Depending on where you live, you may also have the right to complain to a data protection authority.

10. Children

This website and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

11. Apps we build for clients

This policy covers this website, Kitchen Copilot AI, Athena Content‑Ops and CarryPorter. Mobile applications we build for our clients are owned and operated by those clients, and each app has its own privacy policy. Please refer to the policy published on that app's store listing.

12. Changes to this policy

We may update this policy from time to time. The current version is always at this address, and the “last updated” date at the top will change when it does.

13. Contact us

Questions about this policy or about your data:
Email: info@buildmyapp.co.in
Address: 578, Udyog Vihar, Phase 5, Gurugram, Haryana 122018, India